Lead the way in Customer Experience!
Welcome to the UK Customer Experience Awards 2012.
As customers, we all want to receive great customer service, but it is through the delivery of an outstanding overall customer experience, that a business will stand out from the crowd and make a real impact on their business performance.
A customer’s experience with an organisation is the sum of all of their experiences over the duration of their relationship with that business. From initial awareness to discovery, from attraction to interaction, purchase, repeat business and, hopefully, advocacy of the organisation in terms of referrals.
The UK Customer Experience Awards are the first of their kind in the UK and winning one of these prestigious Awards can bring great benefits for you and your organisation.
The Customer Experience Awards recognise and celebrate the delivery of an outstanding customer experience by those companies and organisations who are leaders in their field.
Following a unique format, the finalists’ presentations, and the announcement of the Award winners, are achieved on the same day, with the presentations taking place in the morning, and the winners announced at a sumptuous gala lunch in the early afternoon.
This not only reduces travel time and cost, but also adds to the excitement of the day.
Judges are carefully selected for their experience and expertise, and add significantly to the wealth of relevant knowledge accessible on the day. This is a networking opportunity not to be missed.
Furthermore all entrants and their guests will have the opportunity to visit the exhibition which hosts a small number of key players in the Customer Experience arena.
The Awards will take place at a Central London venue.
The date for this event is 21st September 2012 – Make it a date for your diary!
The UK Customer Experience Awards are supported by
