in association with
Winners Announcement
UK Customer Experience Awards 2011 Winners
Retail, Leisure & Travel Team
The Specialist Investigation Team – Eon
Contact Centre Small Teams
Abel & Cole Contact Centre – Abel & Cole
Contact Centre Large Teams
General Insurance – LV=
Financial Services – Banking Team
Card Services – Vocalink
Financial Services – Investment/Insurance Team
Barclays Personal Investment Management/ Banking Office – Barclays Wealth
Utilities Team
Customer Experience – Ovo Energy
Not For Profit/Public Sector Team
Teddington Office – Richmond Housing Partnership
Telecoms Team
Customer Service Team – Lebara
It & Education Team
Customer Experience – RM Education
Professional Services & Research Agencies Team
Customer Experience – SJD Accountancy
Business To Business – General Team
B2B Parcel Delivery – DPD
Business To Business – It & Digital Team
Siemens Industry Automation and Drive Technologies – Siemens
Business To Business – International Team
Customer Experience – RM Education Worldwide
Customer Experience Professional Of The Year – Retail & Utilities
Clare Muscutt – Compass Group UK & Ireland
Customer Experience Professional Of The Year – General
Anjii Brown – Stoke-on-Trent City Council
Customer Experience Professional Of The Year – Rookie Of The Year
Laura Humphreys – Littlewoods Shop Direct
UK Customer Experience Awards – Overall Team of the Year
Customer Service Team – Lebara
UK Customer Experience Awards – Overall Professional of the Year
Clare Muscutt – Compass Group UK & Ireland
Lifetime Achievement Award
Dr Henry Fabian T2 (UK)
